Our journey to accreditation with Quality First by our side has been ultra-impressive. Upon contracting your services, you immediately added a sense of calm to what looked like a rather daunting and unachievable goal at times. As our consultant you provided clear and concise guidance, ensuring that the FlowPath team was educated and had a sound understanding of the standard. I would highly recommend your consultant services to anyone seeking assistance with ISO15189 accreditation.
Very good feedback from all my colleagues who attended your courses and I also recommended you as a service provider for NHLS QMS courses. Your company is extremely knowledgeable and one of the best sources for information regarding laboratory QMS. Your newsletters are also very informative and I wish there were more but realize it takes time. There are always useful hints!! Thank you for contributing to ensure laboratories strive to do their best for patient care.
Thank you for all your assistance and support through our journey. You and your team are helping us tremendously and we are forever grateful for all your help.
I want to commend you on the quality and completeness of the Management System that you provided to me (via the A2LA portal). It is one of the most polished, complete, and well-organized Management Systems that I have had the pleasure to work with.
Thank you for sourcing a very knowledgeable and competent trainer for this course (Prof Tandi Matsha). It was very beneficial to have a trainer that understands the organization, the laboratory environment and the subject matter. She could relate to the tests, patients and ethical issues we face on a daily basis. Excellent interactive and facilitation skills.
First, let me thank you again for the awesome course you both presented over the last 2 days. It was fantastic. I just want to thank you both so much for listening, educating and teaching like you do. Your courses are invaluable. I will certainly be attending more, be it via NHLS or in my own private capacity.
The training course has been an eye opener, especially on Internal Auditing. I have gained worthwhile exposure through class work and practical assignment. Facilitation has been awesome, well organized!
Very informative course. It will definitely help in establishment of Risk Assessment and Management.
I have never seen my staff so excited and positive after a training session. Upon asking some staff, they were very happy with the course itself, the material and preparation of Tracey. A very well done to Quality First! Thank you.
A very informative course. Gave laboratory based personnel a more in-depth understanding of how clinical trial audit are conducted
The practical assignments and discussions were very useful
I found the course was very helpful and only regret that I have not done the course before I did my MSc on evaluation and Validation of a molecular technique (Loop-mediated-isothermal-amplification assay – on Rift Valley Fever virus). I will recommend the course for anyone that needs to validate assays and found the way Janette as well as Jaclyn presented the course was excellent
It was a wonderful period of knowledge transfer. Very insightful with many action points to be implemented back home.
Excellent delivery! Thank you so much, well done! More of these sessions should be organized.
Excellent training by the facilitator. Janette demonstrated in-depth knowledge of laboratory quality
Thank you for the wealth of knowledge that you shared with me, I have learnt so much and I am looking forward to implementing this knowledge in my work place.
Thank you for an excellent course, full of “AHA” moments! I am really excited to apply everything I’ve learnt over the past year. Janette, you are a wonderful trainer and I feel so grateful to have been given the opportunity to learn from you. Your passion for quality is contagious. You have this incredible way of simplifying concepts and presenting them in a way that is applicable to our environment. Somehow, the most complex of principles just makes perfect sense when you present it! You truly have a gift!
Firstly, I want to thank and congratulate Quality First on an excellent program. My experience with the Laboratory Management Program has been extremely positive and I would highly recommend it to many of my peers. I am so thankful for the opportunity to have attended this program as I have learned so much and have definitely become a better leader/manager and will be able to apply my acquired knowledge in the laboratory. You care so immensely for the attendees and are always willing to go out of your way to promote the well-being of the class. Thank you for your dedication and for sharing all your knowledge and experience with us.
Pre visit, Our team was very nervous as this was the first accreditation gap assessment we have had. The QF team were exceptional and professional in their approach. It is easy to be critical of a facility but the QF team are experienced and so well versed of ISO standards that they were able to crit and immediately provide direction and ideas on corrective steps and must have implementations. I was personally very impressed and glad that I made the decision to go ahead with QF. Thank You!
As far as the safety training is concerned, Janette Wassung from Quality First does e-learning and classroom safety laboratory safety training. I attach her brochure. I use her company for all our training as she is by far the best of everyone I have encountered over the years.
Thank you very much for the just concluded program. I’ve attended several training/courses before, nonetheless, yours was by far the most useful, memorable, and thought-provoking. I think it also showcased how education via video conferencing platforms can (and ought to) be managed. I found your feedback sessions quite fascinating, eye-opening and insightful. Furthermore, I have received some vital tools/templates for use in practice. Although it was challenging as we had to undertake the entire program (readings, tasks and assignments) alongside our day jobs, however, the stretch was not only necessary but worth it.